1. Planning the operation
The pre-operative phase consists of one or more interviews, which are essential in order to establish an appropriate human relationship and the correct degree of trust between doctor and patient. I always seek to develop good relations with my patients from the very beginning and to make them feel at ease so that they can explain precisely what it is that they are unhappy with and what they wish to alter. Moreover, the defects they complain of are often the cause of psychological states of concern and anxiety, that I need to understand in order to obtain a full picture of the problem.